Frequently Asked Questions

Customer Service

hello@joulieorganics.com

If you don't find the answer you are looking for below, please contact us - we are happy to answer any question you might have.

General

We're California based pet wellness startup on a mission to reinvent dog food while doing good for the planet and animals in need. We believe in the purity of nature and are committed to providing the highest quality holistic pet nutrition on the planet. If it is not good enough for us to eat, we wouldn't feed it to your dog!

How many treats can I give my dog a day?

There is no “one size fits all” answer for how many treats to give your dog a day. Age, weight, and activity all come into play. In general, dogs need 30 calories per pound of body weight to maintain their weight. Each treats has only 8 calories. 

Our products are functional wellness treats that are holistically formulated with nutrient-rich superfoods and gut-health promoting prebiotics to promote your dog's optimal wellness. That means our treats are not only incredibly delicious for everyday use but they also offer functional benefits. Every bite will support your furry friend's health from within!

Our treats are perfect for puppies 8 weeks or older.

At this time, we are not able to send free samples. However, we have a 100% Happiness Guarantee , meaning that if you order and your dog is not a fan of our treats, we are happy to provide you with a full refund!

As long as the bag is sealed at the top and properly stored in a cool, dry place, the treats should stay good until the expiration date on the package.

Yes, we do and appreciate your interest! Please reach out to us to get started. 

We are always here to help! Please email any questions or inquiries to hello@joulieorganics.com.

Ingredients

Each treat has only 8 calories

Yes, absolutely! We only use ingredients that are an Association of American Feed Control Officials (AAFCO) approved pet food ingredient and/or through decades of study and use, classified as Generally Recognized as Safe (GRAS) by the U.S. Food & Drug Administration (FDA). In fact, we at Joulie Organics raise the bar even higher. That’s why we only use certified organic & human grade ingredients that are known to enhance your dog’s wellness from within

Prebiotics are fibers found in some fruits and vegetables that help maintain a healthy gut flora in dogs. Prebiotics support the growth of probiotics, which help keep bad bacteria under control in your dog's gut. By supporting the good bacteria, prebiotics help to prevent disease, improve digestion and nutrient absorption (especially minerals), and enhance the immune system. Unfortunately, most dogs lack prebiotics in their diet, which negatively affects their gut health. That's why our wellness treats contain a blend of 100% plant-based prebiotics to support your dog's gut & immune health from within.

Inulin is a naturally occurring prebiotic. Prebiotics are fibers found in some fruits and vegetables that help maintain a healthy gut flora in dogs.

Our unique 100% plant-based prebiotic blend is derived from certified organic jerusalem artichokes.

Yes! Beet is an Association of American Feed Control Officials (AAFCO) approved pet food ingredient. Not only is beet safe for your dog, it is a rich source of phytonutrients, which help support a healthy heart and liver function. Beets are also an excellent source of folate, manganese, potassium, and copper.

Yes! Coconut is an Association of American Feed Control Officials (AAFCO) approved pet food ingredient. Not only is coconut safe for your dog, it improves your furry friend's digestion, supports a shiny coat and healthy skin, and boosts the immune system.

Yes! Wheatgrass is an Association of American Feed Control Officials (AAFCO) approved pet food ingredient. Not only is wheatgrass safe for your dog, it has remarkable health benefits and is loaded with minerals, vitamins, essential amino acids, chlorophyll, fiber, and live enzymes.

Yes! Strawberries are through decades of study and use, classified as Generally Recognized as Safe (GRAS) by the U.S. Food & Drug Administration (FDA). Not only are strawberries safe for your dog, they are loaded with antioxidants, strengthen the immune system, remove free radicals and protect cells from damage.

Yes! Turmeric is an Association of American Feed Control Officials (AAFCO) approved pet food ingredient. Not only is turmeric safe for your dog, it has powerful anti-inflammatory properties, is known to support hip and joint health and is succesfully used in the treatment of arthritis and other inflammatory diseases.

Our wellness treats are free from animal products and meals including beef, chicken, pork, lamb/mutton, fish, dairy and eggs, refined sugar, fillers, or corn making them great choices for a healthy diet. Our wellness treats are also naturally gluten free and do not contain wheat or peanuts.

Yes,! Our treats are 100% USDA certified human grade and baked in a human grade food facility. If it's not good enough for us, we wouldn't feed it to your dog!

Yes! Our treats are always 100% USDA certified organic and Non-GMO. We don't compromise when our furry friends' health is at stake!

The USDA certified organic natural flavor we use is plant and/or mineral derived with no artificial or synthetic additives.

Our treats are small batch made with 💗 right here in the good old USA (in a USDA certified human food bakery).

Our ingredients are sourced in the U.S.A.

Returns

We are so sure that your dog will love our treats that we offer a 30-Day Money-Back Guarantee to ensure 100% customer happiness. If for any reason you or your dog doesn’t love our treats, we’ll issue you a full refund – no questions asked. More details here.  

Simply contact us to speak to a customer service specialist about our 30-Day Money-Back Guarantee.

Shipping

Once your order is shipped we will send you a confirmation email with a tracking number. You can also log into your account to see shipping inform ation.